FAQ´S

I'M THE CHANGE

Who we are?

I'M the Change is a national movement of union, overcoming and contribution that result from a partnership between I'M - Influencers Market and Tech4COVID19.

Why wristbands?

Because we want it to be literally in our hands the responsability to do something - through a universal symbol - the circle. Through this symbol, our wristband, we begin a loop of positivity where each one of us can proudly wear a powerful message of hope and support the fight agains Covid-19. 

How much will be donated?

With all production and shipping costs insured, will be donated €2.5 per wristband. 

To whom will the money be donated?

100% os the wristband's profits will be donated to Tech4Covid19 and the funds will be destined to purchase medical equipment. This community is commited to help the fight against Covid-19.

Can I help you in any other way?

Yes you can, and we fell gratefull for that! Share our positive chain of love and closeness through our hashtag #imthechange and we'll take care of the rest.

 

Payment and Delivery

What payments method are available?

  • Credit Card: It's possible to pay with VISA, Mastercard or AMEX. All transactions on our website are secure thanks to the highly secure technology from the Shopify store.
  • Paypal: if you have a paypal account you can use this method and finish the purchase on the paypal checkout page.

If you have any problems with the payment method please contact us: info@im-thechange.org

Can I get an invoice for my order?

Yes, after the payment confirmation we will send you an invoice to your e-mail with the information entered at checkout.

Do you ship internationally?

    For international deliveries get in touch with us through info@im-thechange.org. For further information click here.

    What is the delivery deadline?

    The wristbands will be delivered between 5 - 10 business days. For further information click here.

     

    Returns and Exchange

     Can I return?

    As it is a solidary product, we do not recommend that you return it. However, you can do so within 14 days. For more information contact info@im-thechange.org

    Can I exchange?

    If there is any issue with your order, please contact us through our e-mail info@im-thechange.org with information about the item you want to return and the color you want to exchange it for.

     

    Contacts

    How can I contact you?

    Do you need help? Please contact us through our e-mail: info@im-thechange.org/, Instagram: @im_thechange or Facebook: Im the change
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